We didn't post our own 'fake reviews on a Homepro website' (news article) that shows up on google searches with credit that isn't due or by offering our customers a $50 rebate or the opportunity to win an ipad gimmick in order to persuade them into providing a positive review that misleads the consumer. Our clients are genuinely impressed by the way in which we operate our business, quickly accomplish their projects and the results that we provided them which defines how good we are at what we do. Here are some reviews that our clients would like to share with you about our abilities:
We purchased a house which needed a new sundeck. After contacting a number of companies we accepted South Coast Sundeck's quote. It was an inspired choice. Michael Ravenscroft, the owner, was extremely diligent. He did what he said he was going to do and did it on schedule. He provided us with sound advice as the project proceeded to a timely completion. There were no financial surprises the job cost what we expected. We recommend Michael without reservation. We have a wonderful sundeck.
Bruce and Marion,
Michael provided a proposal that addressed all our Strata requirements. A fixed price and completion date was provided. Michael and his crew replaced two 40 metre wood retaining walls with Allen Block walls. installed a new ground water drainage system and replaced five 3 x 3 metre wood decks and railings with "TimberTech" composite material decks and aluminum powder coated picket railings. The finished product met all expectations. Michael provided good quality, met the fixed cost and completed the work to schedule.
Norman Whyte - North Vancouver
This is a reference for Michael Ravenscroft, Manager and Owner of South Coast Sundecks.
Michael completed a major deck project for us in North Vancouver. We have two decks on our home, one over our family room and one over our garage. Both decks failed around the same time and were leaking into our home. We decided to replace both decks, install Tufdek vinyl, update the railing system to top less glass panels and add new color coordinated posts that match our house better. Goal was to have a more durable and longer lasting deck with an enhanced view.
We called multiple contractors, received multiple quotes and ultimately decided to go with Michael. Michael knew what he was talking about, he presented himself well and had a casual yet genuine caring attitude that instilled confidence in his ability. Michael also had some good ideas that ultimately enhanced the project. Note: Michael's quotation was not the lowest priced bid. Our project is now completed, our decks are waterproof and our view is enhanced.
I would recommend Michael and South Coast Sundecks and Exteriors.
We chose South Coast Sundecks to refurbish our deck with new vinyl and railings after getting plans and estimates from several companies. While price wise the estimates were similar, we felt the quality of the materials was superior. Michael responded quickly to our request for an assessment. He is friendly, easy to talk to and shared several options with us as well as taking our needs into consideration. We happened to be away when the work started and were pleased to come home first of all to the finished vinyl surface and a few weeks later to the completed stairs and railings. We would recommend them to anyone interested in quality materials and good workmanship.
Vicki Downey - Burnaby
"Mike is a true craftsman who cares about quality and workmanship. With his team of professional subcontractors and employees, he built our deck on time and on budget. I would highly recommend him to anyone"
Joelle Berry - North Vancouver
January 22nd , 2016
"South Coast Sundecks did and excellent job on both the new deck and re-siding the exterior of our house.
Navigating through the permit process, architect and engineers was done with good communication to us as homeowners.
We are very pleased with the finished product and the house looks amazing. Michael also added value with the design and
ensured the finish product suited the house and neighborhood. Highly recommended."
Andy & Kerry Fraser - West Vancouver
Sept. 13, 2015
South Coast Sundecks and Exteriors
Attention: Michael Ravenscroft
Re: New 'Trex' Rooftop Sundecks
For Four Town Houses
Strata VR2391 224 West 16th St.,
North Vancouver, BC
This is a belated letter of appreciation for the work you and your team did for us during Feb/March this year (2015). The work included removal and replacement of the existing cedar sundecks at the rooftop levels of the four townhouses in our strata. The new decks were built from 'Trex' composite boards, and all four owners here are literally stunned by the beauty, precision, and workmanship of our new decks.
The rooftop locations posed particular problems of access, and you devised and installed a custom scaffolding system that worked exceedingly well and meant that all the work could be done without access through the interior of the townhouse units. You provided Trex-certified and trained installers to ensure expert installation and the 25 year manufacturer's warranty. The icing on the cake was that the job was completed on time, on budget, and for a competitive price as well.
Michael, as Strata president and a Professional Engineer in my own right, I was particularly impressed with the way you gave this project your personal attention, and the informative and courteous way you communicated with us.
Allow me to convey our enthusiastic thanks for a job well done! I would heartily recommend you and your firm to anyone looking for quality and integrity at competitive prices.
Thanks again, Michael!
Michael J. Maughan, P. Eng
President, Strata VR2391 - North Vancouver
February 8, 2015
Letter of Reference for: South Coast Sundecks & Michael Ravenscroft
To Whom It May Concern:
We hired Michael Ravenscroft owner of South Coast Sundecks in April 2014 to redo our 600 Sq
Ft. Sundeck. After contacting several local companies for quotes, after just one meeting with
Michael I knew that his was the company we would hire. His knowledge and experience in the
field was demonstrated during our conversation. His product Tufdeck spoke for itself, as it was
the nicest vinyl membrane we had seen. Michael's detailed and categorized quote was easy to
read. His recommendations were fantastic and very valid.
Onsite Michael supervised his team every step of the way ensuring that the pace was good and
quality standards were met. The site was tidied at the conclusion of each day. The men were
focussed and respectful. We were very happy with the final outcome. Our deck is beautiful and
friends who visit think our vinyl at first glance is planks of wood.
Thanks to Michael and his team .
We would gladly hire Michael again in the future.
Heather & Bryce Beatty
RE: South Coast Sundecks & Exteriors
This Summer we had our existing deck resurfaced with a high quality vinyl; replaced aluminum railings and glass panels; and had sunshades installed on the existing structure.
Michael Ravenscroft and his team were professional and timely in their work right from the initial on-site evaluation/estimate to the finished product. All work to the existing deck and structure were completed as originally discussed and at the agreed upon price.
We are very happy with the quality of the finished product and were very impressed with South Coast Sundecks & Exteriors. We have no hesitation in recommending Michael and his team and would certainly call on them again for future projects.
Tami Ellis - Vancouver
"Michael, I'm writing to tell you how absolutely delighted we are with the deck you built. Even our professional handyman neighbor and our architect are genuinely impressed. I know the job presented a number of tricky issues but you solved them each time. Plus, you were on time and on budget, even when you went beyond specifications in order to deliver a first-rate product. I'd be happy to recommend South Coast Sundecks without reservation to anyone."
Bob & Wendy Knight - North Vancouver
"Regarding South Coast Sundecks. Michael Ravenscroft and his crew were prompt, efficient and their attention to detail was very impressive. We had only a rough sketch of what we wanted and Michael was able to exceed our expectations. We had to rely on his wealth of experience in deck and patio cover construction and we were not disappointed. The job was completed on time, even though we had made some special requests during the construction."
Rick & Lisa Stockstad - GVRD (Featured project at top of webpage)